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Terri James Law Office

78 inquiries |
Attorneys

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Viacom, 1575 North Gower Street
Los Angeles, CA 90028 | Get Directions

(323) 723-3870

http://www.terrijameslawoffice...

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 11/15/2019 Atashia H.

Failed to honor agreement!

Michael Cortez from Terri James Law Firm reached out to us representing a buyer for our Royal Holiday Vacation Club membership. The agreement we would pay the transfer fee to Royal vacation once they receive it they would pay us. That never happen, what happens is our bank account is being hacked. They're telling Royal vacation to release certificate to them and that they paid us. All lies. Michael Cortez all of a sudden we no longer can get him on the phone and he isn't returning any calls, he has another guy from the law firm calling and stating we have a warrant out for us if we don't pay some taxes in Mexico. Let the world know to stay away from Terri James Law firm in California.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Terri James Law Office closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is attorneys.

Primary Contact:	Terri James
Business Started:	N/A
Social:

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Licensing

To practice law in the State of Calfiornia, attorneys are required to be admitted and active with the State Bar of California.. For the most up-to-date information on licensing status, contact the State Bar of California at (415) 538-2000, or visit their website at: www.calbar.ca.gov.

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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