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Terry B's Tavern

66 inquiries |
Bars

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1351 Main Street
Hamilton , OH 45013 | Get Directions

(513) 330-5924

http://www.terrybstavern.com

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 3/12/2021 Kari C.

Poor customer service!

My friend and I went there for a drink. I wasn't going to drink at 1st so I bought her a white claw, paid with a $20. I decided I wanted to have 1 drink, I had a $50 I wanted to break. (They held my credit card so I could run a tab, I didn't ask to run a tab because I wasn't planning on staying long) I went up and got my card and paid with a $50. They gave me $6 for change. I didn't realize this until I sat down to put my $ in my purse. When I told them about it they said they don't have a $50 in the register and gave me 2 drink chips. It was the bar owners Birthday so he and his employees were drunk. They treated me terribly and I will never go back. I bartend on the side and would've never talked to any of my patrons like they talked to me AND would've counted my register to find my mistake and make it right. I've been to this bar maybe 5 times and it's been a terrible experience every time, it was definitely not my choice to go there. The owner is always in there drunk, super tacky. I'd love the change from a $3 beer but really just want to get the word out to watch it so this doesn't happen to anyone else.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Terry B's Tavern closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is a bar.

Primary Contact:	Management
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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