Terry L. Clayville OD ratings, reviews and complaints - Laser Vision Correction Services

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Terry L. Clayville OD closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is providing optometry services.

Primary Contact:	Terry Clayville (OD)
Business Started:	1/1/1989
Social:

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Licensing

As of our last verification on September 18, 2008, the optometry license for this company, number 8157, is renewed and current. For the most up-to-date information regarding licensing status, consumers may contact the California Board of Optometry by calling (916) 575-7170 or (866) 585-2666, or by visiting their website at http://www2.dca.ca.gov/pls/wllpub/wllqryna$lcev2.startup?p_qte_code=GEN&p_qte_pgm_code=6900

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Terry Clayville

Highland Optometrics

Websites:
There are no additional web sites.

Contacts:

Debra Clayville (Office Manager)

Other Categories:

Optical Goods Retail

Opticians and Optical Services

Reputation Report

Terry L. Clayville OD

Complaints and Resolutions

Other Information