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That's My House, Cleaning Services LLC

85 inquiries |
Janitorial Services

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Warrensburg, MO 64093 | Get Directions

(660) 864-9455

http://www.thats-myhouse.com

Company Rating

AAA

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Customer Reviews

based on 5 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 11/3/2015 Lisa T.

I have a list of things for them to do and they take care of them. There cleaning is good.

That's My House, Cleaning Services are good. Anytime I need them to do certain things, they are really good about it. I have a list of things for them to do and they take care of them. If I notice something is not done they take care of if right away. They are friendly and professional. There cleaning is good. We set a schedule for a year ahead of time. If we need to change it they are very flexible. I would recommend them. I have been using their services for almost two years.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against That's My House, Cleaning Services LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

That's My House makes it our mission to clean your home as if it were our own. We are a full-service cleaning company and we'll clean as much or as little as you want. We treat your home with respect it deserves, and we don't take shortcuts.

Primary Contact:	Tawnia "Tonya" Martin
Business Started:	3/1/2012
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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