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Reputation Report

The Bouqs Company

2,717 inquiries |
Florists Retail

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4325 Glencoe Avenue, PO Box 12007
Marina Del Rey, CA 90292 | Get Directions

(888) 320-2687

http://bouqs.com

9:00 AM- 5:00 PM PST

Company Rating

AAA

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Customer Reviews

based on 1110 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 8/5/2019 Christine J.

Excellent selection and beautiful flowers

Excellent selection and beautiful flowers

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against The Bouqs Company closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

The Bouqs Company is an online floral ordering and delivery service that brings quality, simplicity, and a little romance to online flowers. Their mission is to deliver amazing, fresher flowers that are affordable, longer-lasting and easy to order.

Primary Contact:	Customer Care
Business Started:	8/21/2012
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

The Bouqs Co.

Bouqs & Co.

Bouqs.com

Websites:
There are no additional web sites.

Contacts:

Ariana Allen (Reputation Manager)

Addresses:

4094 Glencoe Avenue, Marina Del Rey, CA, 90292

11412 Whiataker Rd., Fenton, MI,

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