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The Crystal Place

 Member | 1,369 inquiries |
Online Retailers

14938 Delano Street
Van Nuys, CA 91411
| Get Directions

(800) 925-8191

Monday – Thursday……. 9:00AM – 4:00PM Friday…………………... 9:00 AM – 12:00 PM Saturday………………... Closed

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Complaint Experience


Complaint Resolution Index (CRI)

Membership Information


Proud member since 07/29/2009
This company is a Charter Member of Business Consumer Alliance.

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Complaints and Resolutions

Complaint Experience


Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against The Crystal Place closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

The Crystal Place is the sale of crystal products such as crystal chandeliers, chandelier parts, crystals, prisms, ornaments and more.

Primary Contact: Customer Service (Service)
Business Started: 5/31/2006
About The Crystal Place

Crystal Place is your source for Swarovski Crystal Prisms, Crystal Garlands, Crystal Accents, Crystal Fan Pull Chains, Crystal Finials, Crystal Gifts and more..

Wholesale Prices are available for Trades

All Custom Designs are welcome.

Each product is created with uncompromising detail and unparalleled design..

All of our products are supported by knowledgeable customer service and technical team that will be available to ensure your buying experience is enjoyable and hassle-free.

We look forward to providing you with products that are truly an 'Investment for a lifetime!'

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We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

The Federal Trade Commission's Mail Order Rule allows the seller 30 days to ship ordered products to the buyer unless otherwise specified at the time of purchase. If the seller cannot ship within the 30 day period, they are required to notify the buyer in writing of the delay, and give the option of waiting, or having their money returned within seven days. Credit card payments must be credited within one billing cycle.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
Advertising Reviews
Additional Info


Brilliante Crystal Cleaner
The Crystal Place, Inc.



Al Iryami (Owner)
Doug Raymond (Assistant to Owner)

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