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The Help Center

  669 inquiries |
Immigration and Naturalization Consultants

6650 Reseda Blvd, Suite 204
Reseda, CA 91335
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(323) 924-2907

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Company Rating

AA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 3/15/2021

He is NOT A LAWYER!

This person, Joel, fraudulently prepared my immigration papers. He is NOT A LAWYER!! Information about this business should be distributed because this person is taking advantage of immigrants.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against The Help Center closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

The Help Center is providing immigration and naturalization consultant services.

Primary Contact: Joel Huanca (Owner)
Business Started: 10/17/2012
Social:

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Licensing

California law requires companies that assist clients with the process of immigration to the United States to be licensed and bonded. A consulting service can only provide non-legal services, such as; filling out forms; assistance with obtaining supporting documents; or providing translation services. Only an attorney can provide legal advice.

Immigration document preparers, commonly referred to as “immigration consultants” must be registered, and post a $50,000 bond with the California Secretary of State. To confirm an individual has met these requirements, consumers may contact the Secretary of State, by writing to the Secretary of State, Special Filings, P O Box 942877, Sacramento, CA 94277, by calling Special Filings at (916) 653-3984, or visit the website at http://www.sos.ca.gov/business/sf/bond_search/

For businesses outside of California, please check with the agency that regulates this industry.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

An immigration consultant gives non-legal assistance or advice on immigration matters. The type of assistance may include: completing forms provided by state or federal agencies, translating a person's answers to questions in those forms, securing for a person supporting documents such as birth certificates, submitting completed forms, or making referrals to persons who could undertake legal representation for a person in an immigration matter.

Immigration consultants are required to provide with a written contract. The contract shall describe the services to be performed, contain a statement that they are not an attorney and may not perform legal services that an attorney performs, and list the documents to be prepared by the consultant including which agencies they will be filed with and the approximate processing times. The provisions of the contract must be in English and in the client’s native language. Contracts shall provide for the client to have the right to rescind the contract within 72 hours after signing the contract.

For businesses outside of California, please check with the agency that regulates this industry.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
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Websites:
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Contacts:
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