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The Iola Tax Place

134 inquiries |
Tax Preparation Services

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105 Pine Crest Lane Suite D
Iola, WI 54945 | Get Directions

(715) 445-4829

http://www.theiolataxplace.com

Call us at (715) 445-4TAX (4829)

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 2/16/2016 Jodi S.

The IOLA Tax Place went above and beyond 100. Mary is very personable and professional.

The IOLA Tax Place went above and beyond 100. Mary is very personable and professional. When you go to her she makes you feel like she cares for you as person and not pushes you out like you are an appointment. It is hard to put in words, how she went in depth and was spot on to get the most out of my tax return that I could. She made sure everything was thoroughly covered. She absolutely explained everything so I could understand it. In the past, I did not understand things when I used to get my taxes done elsewhere. Mary took the time to explain every piece of information. I would absolutely recommend their services. My daughter won a certificate to get free services and I have been using them ever since.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against The Iola Tax Place closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

The Iola Tax Place will fulfill all your tax needs. We offer indvidual and business tax preparation return. Our facility is handicap accessible and kid friendly. Our tax professionals are Enrolled Agents.

Primary Contact:	Mary Olson (Regional Manager)
Business Started:	8/1/2012
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Licensing

This company may be required to be licensed or registered for the services they provide. To inquire on the status of this company's Tax Preparer license or registration, please contact the Internal Revenue Service at http://irs.treasury.gov/rpo/rpo.jsf.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:

Iola Tax Place

Websites:
There are no additional web sites.

Contacts:

Lisa Najim (Owner)

Other Categories:

Accountants Enrolled Agents

Tax Consultants

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