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The M Motel

  43 inquiries |
Hotels

1401 Main Street
Stockton, KS 67669-2035
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(785) 425-6706

Company Rating

BBB

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 12/10/2021

Would like owner to not discriminate against other people & call them horrendous names. She also said it smelled like we were cutting up small animals

Arrived at Motel and light bulb was out. We unscrewed it and threw it away as it was burnt out and no one on duty. Shower was rusted, shower drain was broken and room smelled of sewer. One of two motels in town so we stayed for several nights. We borrowed broom to sweep each day and at checkout. Left room swept all counters wiped down bathroom appliances microwave and mini fridge wiped down. We were in town hunting and got caught in the fields past checkout and expected a possible late charge/ instead when we got to the car she had left a message stating was in another town and wouldn't be there when we checked out. We finally did get checked out 3 hours past but she had returned all goods. We accidentally left with the motel key to the room, but since we were still in town to hunt called her that evening to let her know we would bring keys back when we realized we still had them. We wanted to reserve another night in same room if possible. She told us no room wasn't ready, so couldn't stay we pleaded since it was getting late and needed a place to stay. She refused us services even though many rooms vacant. It took us two hours to get back to motel and as we were pulling in we checked our phones and she had texted, had called the police to report stolen keys. She also called us slobs, dumb, and accused us of stealing the light bulb, we left the room with everything cleaned and dirty sheets in pile with dirty towels and we swept. She said we stunk up room and left it a mess.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against The M Motel closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's nature of business is providing hotel and motel accomodations.

Primary Contact: Front Desk / Owner
Business Started: N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
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Websites:
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