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The Metal Exchange

 Member | 841 inquiries |
Gold, Silver, and Platinum Dealers

1990 South Bundy #650
Los Angeles, CA 90025
| Get Directions

(800) 844-3142

9:00 AM-6:00 PM PST.

Company Rating


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Customer Reviews

based on 1 review.

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Complaint Experience


Complaint Resolution Index (CRI)

Membership Information


Proud member since 04/12/2013
This company is a Charter Member of Business Consumer Alliance.

Recent Review

Posted on 4/12/2016

Very fast shipping

I've purchased metals online from several companies. The Metal Exchange is a step ahead of the rest. With fast shipping and solid prices I was pleased with my order.

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Complaints and Resolutions

Complaint Experience


Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against The Metal Exchange closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

The Metal Exchange is an LCI Company. Established in 1997, LCI has successfully transacted over $1,300,000,000 in financial transactions in its 16 years of business.

Primary Contact: Raymond Carter (Client Representative)
Business Started: 4/5/2013
About The Metal Exchange

The Metal Exchange was created by a group of senior American precious metals veterans with the singular goal of simplifying the online investing experience of gold and silver coin purchasing in the United States. We believe that informed buyers make better decisions which is in line with our motto, "Gold and Silver Investing Simplified".

The Metals Exchange offers three unique features that separates us from other online precious metals retailers.

Security and Integrity
Each sale we make is shipped insured and we guarantee that each precious metal sold is pure and authentic. Our prices are transparent and we do not have any hidden fees. Buyback fees? Shipping overages? VAT taxes? Not at The Metal Exchange. The price you see is the price you pay.

Simplicity of Choice
Did you know there are over 5,000 gold bullion coins minted around the world since 1900? Yet in the investor market less than 10 bullion coins and bars make up more than 70% of the sales. The Metal Exchange targets only these products that are easy to buy, easy to sell and easy to valuate. At The Metal Exchange we only sell top selling products, because or clients are buyers not collectors.

Portfolio Complilation
Most precious metals firms lack the technical resources to create precious metals portfolios that take the best features of traditional mutual fund diversity and apply them to physical gold and silver. We offer multiple precious metals portfolios that are created for aggressive, conservative and traditional investment exposure. Each portfolio allows users the opportunity to track performance in the same way that investors track the performance of their mutual fund.

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We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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