The Pente Group ratings, reviews and complaints - Paralegal Services

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against The Pente Group closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

The Pente Group provides private process services, paralegal services, and court filings sevice in Colorado.

Primary Contact:	Danny R. Fish (President)
Business Started:	7/7/2015
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

In the state of Colorado, paralegals cannot practice law nor provide direct legal services to a consumer. The Colorado Supreme Court states that paralegals cannot advertise or otherwise hold themselves out to the general public as being able to provide paralegal services to anyone but a licensed attorney. All of the duties of paralegals are assumed to, and must be, under the direction and supervision of a licensed attorney.

Paralegals are prohibited from providing legal advice to another person, selecting legal documents on behalf of another person, drafting legal documents on behalf of another person, interpreting the law as it may apply to another person’s situation, representing another person in any legal transaction or matter, and prepare another person’s case for trial.

For more information about the Unauthorized Practice of Law in Colorado, visit the Colorado Supreme Court, Office of Attorney Oversight at www.coloradosupremecourt.us.

Other Considerations

The Colorado Supreme Court has enacted rules to regulate unauthorized practice of law in Colorado, which established the Unauthorized Practice of Law (UPL) Committee. In May, 2015, President and CEO of The Pente Group, Danny Fish, individually and doing business as Colorado Paralegal Services, Inc., was enjoined from engaging in any further acts of unauthorized practice of law, by order of the Colorado Supreme Court.

You can view our report for Colorado Paralegal Services, Inc. here.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

The Pente Group, LLC

Pente Group

Websites:
There are no additional web sites.

Contacts:

Derek Harrison (Director of Operations)

Jennifer Middleton (Chief Advisor)

Linda Brown (Director of Corporate Operations)

Other Categories:

Process Servers

Addresses:

12967 East 47th Avenue, Denver, CO, 80239

Reputation Report

The Pente Group

Complaints and Resolutions

Other Information