The Production Guide ratings, reviews and complaints - Job Listing Services

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

According to customers, this company advertises in help wanted sections of newspapers nationwide offering production assistant, set construction, and camera operator jobs. After calling the company for details, consumers are told they require an advance fee, ranging from $39.00 to $48.00, to obtain the booklet listing employment offers. In order to get a full refund as advertised, consumers must send in proof they attended an interview from one of the companies listed. Most complainants allege the booklet received does not contain any local employment information and the company does not return phone calls regarding complaints, order or refund status. One complainant alleges the local names and addresses listed in the booklet did not exist. Another complainant alleges the book is only sloppily photocopied listings from the back of trade magazines containing out of date and incomplete contact information, most of which was out of state, and such info as how to write a resume. A few complainants allege non delivery of the booklet. To date, all complaints remain unanswered.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Complaint Closing Statistics

0 complaints against The Production Guide closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is advertising employment opportunities in the film and television industry.

Primary Contact:
Business Started:	N/A
Social:

Is this Your Business? Claim Business

Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. Learn More

Interested in The Production Guide?
Contact them directly!

Request Quote

Licensing

California Law requires these companies to maintain a $10,000 bond for each business location. The bond must be issued by a surety company admitted to do business in California. A copy of the bond must be filed with the California Secretary of State.

To verify bonding, contact the California Secretary of State's Office, at (916) 653-3984. Or, you may write to, Special Filings Unit, P.O. Box 942877, Sacramento, CA 94277-0001.

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

Mail sent to this company was returned by the post office as "moved; left no forward address," "forward order has expired," or "unable to locate." We cannot trace addresses of companies or principals. General information is available upon request which may assist you.

Industry Resources

Advertising Reviews

Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Addresses:

8950 West Olympic Blvd. Suite 397, Beverly Hills, CA, 90211

8950 West Olympic Blvd. Suite 460, Beverly Hills, CA, 90211

Reputation Report

The Production Guide

Complaints and Resolutions

Other Information