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The Shootist

281 inquiries |
Guns and Gunsmith Shops

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24910 Washington Avenue
Murrieta, CA 92562 | Get Directions

(951) 698-7543

http://www.theshootistguns.com

Monday - Saturday: 10:00 am - 6:00 pm
Sunday: Closed

Company Rating

AAA

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Customer Reviews

based on 2 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 9/16/2014 Jim H.

Quality and More

The Shootist in Murrieta is a great store. There are other gun shops within the Southwest Riverside county area, and I have done business with them. The Shootist, in my opinion stands above the others. They offer a comprehensive array of products in a clean environment. Their staff are all professionals who are knowledgeable and service oriented. Along with having products for sale, they also can take care of your gunsmithing needs such as quality custom work, repairs, etc. The Shootist is well regarded in the community as an organization that really supports events and strives to be helpful in other ways.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against The Shootist closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

The Shootist has been providing the firearms enthusiast with all the items necessary to meet their needs. Whether they are avid collectors, sharp shooting experts, hunters or simply weekend enthusiasts, we have been there with firearms, and more.

Primary Contact:	Steven Archibald (President)
Business Started:	2/3/1994
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Lauri Downing (Accounting)

Erin Archibald (Customer Service)

Addresses:

P.O. Box 1104, Murrieta, CA, 92562

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