The Tutoring Center ratings, reviews and complaints - Tutoring Services

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against The Tutoring Center closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

The Tutoring Center is an organized, clutter-free environment we provide for your child. We have carefully designed our centers to help your children focus, concentrate, and excel to heights you may have never thought possible.

Primary Contact:	Joanne Romero (Director)
Business Started:	10/8/1998
Social:

About The Tutoring Center

At The Tutoring Center, we specialize in helping children master academic skills and increase their concentration, attention span, and focus. Before you enroll in one of our programs, we conduct a Diagnostic Assessment that quickly and accurately pinpoints your child's strengths and weaknesses and the skills needed for improvement. We develop a personalized program and then give your child the finest instruction possible in a positive, fun, and caring environment. We are so confident that you will use us for all your tutoring needs that we do not charge you for this valuable Diagnostic Assessment.

After the Diagnostic Assessment is completed, you will be provided with a comprehensive report outlining your child's strengths and weaknesses and an intervention plan to ensure a permanent solution to your child's difficulties. Again, there is no charge for this comprehensive report or consultation.

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

TutoringCenter.com

Tutoring Center

The Tutoring Center Franchilse Corporation

Websites:

http://www.tutoringcenter.com

Contacts:

Edward Thalheimer (President)

Maroc Puente (General Manager)

Addresses:

4300 Long Beach Blvd. Suite 510, Long Beach, CA, 90807

Reputation Report

The Tutoring Center

Complaints and Resolutions

Other Information