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Thomas Jefferson University Hospitals, Inc

124 inquiries |
Hospital

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111 South 11th Street
Philadelphia , PA 19107 | Get Directions

(215) 955-6000

http://m.jeffersonhospital.org

24/7

Company Rating

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Customer Reviews

based on 2 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 8/20/2014 patrick F.

WHY NEVER go TO Jefferson Hospital

My brother went to Jefferson with side pain on Sunday. I stayed 7 hours. I went home to walk dog and when I got bro on phone he was screaming HELP ME! I ran as fast as I could. I found him on the ground with Phillys finest and Jeff Security. They punched him in the neck, Both arms, threw him on pavement then told him to get up and threw him again into the street. They kicked him in balls. Phillys finest threated to shoot him..called him a thief cause he had my license. It's like a nightmare. While he was out they had placed needles in his bed and morphine bottles. He is handicapped and had a leg and back brace on. He is 54 and 5ft 7in. They had closed the door to his room and beat him over and over.Jerome do you have an attorney? We could do a class action suit. Please call John at 215-475-0592

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Thomas Jefferson University Hospitals, Inc closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Thomas Jefferson University Hospitals, an academic medical center within the Jefferson Health System, serves patients in Philadelphia and the surrounding communities in the Delaware Valley.

Primary Contact:
Business Started:	11/3/1995
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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