TNG ratings, reviews and complaints - General Engineering Contractors

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against TNG closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Our capabilities extend beyond a single discipline, allowing for an integrated solution for mechanical, refractory, specialty welding, and code compliance.

Primary Contact:	Raul Ocegueda (Owner)
Business Started:	9/12/2016
Social:

About TNG

TNG consists of management and project teams, with over 200 years of direct hands-on experience in various industries.

TNG's management team has amassed an excess of 500,000 man-hours, in both the Mechanical and Refractory fields.

Our management team has worked in a number of turnkey and high caliber projects in recent years. We aim to build on that experience to become leaders in the refractory and mechanical industry, as well as develop a reputation focused on safety.

TNG specializes in a wide range of services, from minor and routine repairs, to large scale turnaround projects, equipped with a world class safety program.

TNG employs a dynamic project planning and management team, utilizing some of the most experienced and quality craftsmen found in the industry.

TNG is a refractory, mechanical, and specialty welding company experienced in all aspects of the industry. We provide quality craftsmanship and expeditious service, contributing any necessary assistance in the design and fabrication on equipment that fall into out specialties. We strive to provide our customers with the longest possible maintenance-free life for each of the projects performed.

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Licensing

California State Contractors License Board

Verified License

License Number: 1019608
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

The New Generation Engineering Construction Inc

Websites:
There are no additional web sites.

Contacts:

Customer Service

Other Categories:

Fireproofing and Firestopping Contractors