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Toco Warranty Company

100 inquiries |
Extended Supplemental Warranty Programs

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8501 Fallbrook Avenue Suite 225
West Hills, CA 91304 | Get Directions

(877) 204-0156

http://www.tocowarranty.com

Monday-Friday: 9:00 AM-5:00 PM CST

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 4/8/2021 Tom P.

Very satisfied and highly recommended!!!

Experience with Toco warranty have been great. Great value, great interest, plenty more, they fix plenty of mechanical issues. They have towing services, roadside assistance, mechanical, ASE certified, low down payment, low monthly installments. I would recommend Toco warranty to anyone out there who looking for car Shield.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Toco Warranty Company closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Toco is Trusted Repair Coverage and the easy, affordable, and stress-free way to protect your car, your family, and your wallet. Dealing with an unexpected breakdown can sometimes break you down. Toco is the smarter approach to repair coverage.

Primary Contact:	Customer Service
Business Started:	5/20/2013
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Toco Warranty

Websites:
There are no additional web sites.

Contacts:

Paul McGee (Director of Customer Experience )

Addresses:

15301 Ventura Blvd. Bldg B, Suite 310, Sherman Oaks, CA, 91403

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