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Tonche Stone & Tile, Inc

Member | 359 inquiries |
Tile Contractors

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2985 Dutton Avenue, Suite 10
Santa Rosa, CA 95407 | Get Directions

(707) 596-0988

Please contact company for business hours.

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

Proud member since 03/19/2025
This company is a Member of Business Consumer Alliance.

Recent Review

Posted on 11/24/2022 Leo P.

Excellent Work - Tonche Stone & Tile

Hector and his team did an amazing job. My new kitchen natural stone is the first thing people comment when they come to my house. Hector and his team did a superb job and his attention to detail is what makes the difference. Also his patience in helping me choose this beautiful stone was appreciated.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Tonche Stone & Tile, Inc closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Tonche Stone Tile provides professional, licensed, residential and commercial tile contracting services in Santa Rosa, CA and surrounding areas. Please contact the business for a full list of services.

Primary Contact:	Hector Tonche (CEO/President/RMO)
Business Started:	4/3/2020
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About Tonche Stone & Tile, Inc

Tonche Stone Tile is a tile contractor licensed through the California Contractors State License Board offering services in Santa Rosa, CA and the surrounding areas.

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Licensing

California State Contractors License Board

Verified License

License Number: 1064924
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Tonche Stone Tile

Websites:
There are no additional web sites.

Contacts:

Esmeralda Quiroz (Officer)

Manuel (Office Manager)

Addresses:

300 Stony Point Road Apt 157, Santa Rosa, CA, 95401

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