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Tony's One Stop

5 inquiries |
Convenience Stores

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2407 North Fruit Avenue
Fresno, CA 93705 | Get Directions

(559) 230-2407

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 1/15/2020 Teresa m.

Give receipts and ring items on a register so the customer can see what there being charged for.

I went in Sunday night bout some items he didnt ring my items up on the restister. gave him my ebt card he chard my ebt 14.36 ,I didn't check my recipe till I got home and by the way I had to ask him for a reciept. he doest hand u a receipt at all. I went a again on Tuesday around 4pm he charged me 9.50 on my card ebt, cookies and 2 sodas and seeds. I ask him for a receipt again..I told him that he charged me to much. he looked at the items and told me to grab to more cookies I told him I didn't want any more cookies.so he went in the drawer and gave me 2 dollars. And said he thought they cost more. I just think it wrong for him to be overcharging people and he doesn't give receipts at all unless you ask him. Give receipts and ring items on a register so the customer can see what there being charged for.and maybe say hello and thank you. I didn't get any of these and still went back in he's store.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Tony's One Stop closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is convenience stores.

Primary Contact:
Business Started:	N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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