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Top Performance Golf

  101 inquiries |
Telemarketing Services

16442 Gothard Avenue Suite I
Huntington Beach, CA 92647
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Company Rating

AAA

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Customer Reviews

based on 0 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Complaints for this company generally allege customers are asked to test golf clubs for a manufacturer. Credit card charges are allegedly processed based upon the company's representation that the clubs can be returned for a full refund. The complainants reported they returned the clubs per the trial guarantee, however, the company fails to provide credits or refunds as agreed. All complaints remain unnaswered.

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Complaint Closing Statistics

0 complaints against Top Performance Golf closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is golf club sales through telemarketing.

Primary Contact: Linda Pitarra (Owner)
Business Started: 8/1/1998
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

This company sells golf clubs through telephone and fax soliciations. The company offers to allow people to test their clubs without obligation for 90 days. Customers are asked to supply credit card information at the time of the transaction. Our experience with other companies using the same marketing techniques has been that each one went out of business within six months of opening, leaving most customers without golf clubs and without refunds. We suggest that anyone testing golf clubs for this company do so without giving credit card information or payment of any kind. That information should only be given after the trial period, and only then if you want to purchase the equipment. By law, consumers have 60 days from the billing date to dispute the charge with the credit card company. After the 60 day period, a charge cannot be reversed unless the seller consents. If the order is canceled, we suggest that the product be returned in sufficient time to permit a credit card dispute to be filed.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Dave Miller (Customer Service Manager)
Steve McPhearson (Salesperson)