Find a reputable business?

Reputation Report

Town House Motel

139 inquiries |
Motels

File Complaint

7402 Orangethorpe Avenue
Buena Park, CA 90620 | Get Directions

(714) 880-5524

Company Rating

View Rating Explanation

Customer Reviews

based on 1 review.

Write Review

View Customer Reviews

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 3/4/2020 David J.

Very unprofessional, i dont like it and the comunity dosent either

First of all, the owner of the place name Gary is very rude and disrespectful and at that motel he has people in his facility prostituting themselves, and drug traffickers and doesn't tell them nothing. Also he lets young girls stay there for free for an exchange of sex. The place is filthy and alot of bed bugs. There's no hot water in the showers, the TV doesnt work and it smell horrible; theres no cleaning mades. there trash everywhere and what I'm afraid of is if the kids one day picks up a bag of drugs and puts it there mouth its all bad you know. and he thinks hes unstoppable. so all of this needs to come to a end and give him the lesson that he deserves, to beter him in his buisness. very unprofessional i dont like it and the comunity dosent either and its putting a bad name for the comunity.

View All Reviews

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Complaint Closing Statistics

0 complaints against Town House Motel closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is a motel.

Primary Contact:	Olga Duron (Housekeeper)
Business Started:	N/A
Social:

Interested in Town House Motel?
Contact them directly!

Request Quote

Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile