Towns Financial Group ratings, reviews and complaints - Insurance Agents and Services

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Towns Financial Group closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is providing financial consulting and services for insurances, investments, taxes and bookkeeping and real estate sales.

Primary Contact:	Carthel Towns (Owner)
Business Started:	6/25/2001
Social:

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Licensing

California Department of Real Estate

Verified License

License Number: 01709918
Status: Licensed

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

Careful evaluation of all investment offers should be done prior to signing agreements. Rather than make an immediate decision insist that the caller confirm details of the offer and all verbal promises in writing. Verify that the offer is registered or exempt from such requirement with your state securities commissioner. In California call the Department of Corporations 213 576-7500. Limited Partnerships are required to register unless an exemption is filed with the state. General Partnerships however are not required to register. Those who invest in General Partnerships may also be accountable for the financial liabilities of the entire partnership. Offers claiming to be exempt from registration must meet specific requirements. Specifically they must be limited to no more than 35 investors who are: immediate relatives or friends; current investors in other offers made by the company; persons referred by current investors; and to those with the expertise to make a valid decision. Generally if an offer is sold via telephone it is an indication it would not be qualified for exemption under current law.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Genesis Incorporating

Towns Consolidated Enterprises, Inc.

Exodus Real Estate Services

Covenant Financial Advisors

Genesis Business Sevices

Websites: