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Truck & Moore Accessory Center

62 inquiries |
Automobile Transmission Repairing

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245 Bobby Jones Expy
Augusta, GA 30907-3404 | Get Directions

(706) 868-0008

http://www.trucksandmoore.com

Company Rating

BBB

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 5/20/2020 David I.

They should be shut down immediately before they scam anyone else or cause another wreck.

They are very unprofessional to start with. Their workers are very rude and smelled of marijuana when we got there the next morning to pick up our vehicles. They did very poor work on my exhaust system that they charged me over $1800.00 for. It rattles, leaks and the tip is almost touching the ground. They told me they don't have the proper equipment to mount diesel exhaust. They lied to me about being able to mount it when they sold it to me. They did not torque the lugs down on my wheels and my wheel came off while I was driving!! Luckily I wasn't going but 45 mph. They didn't put fluid back in the planetary gearbox on my wife's suv and it ruined the whole rear axle. And we had to pay Ford dealership over $6000.00 to repair. They have cost us well over $8000.00 in repairs at Ford and their mistakes could've got someone killed with the wreck. They are a ripoff and very dangerous to do business with. We are now hearing about a lot of people who are having the same horrible and very expensive experience. They should be shut down immediately before they scam anyone else or cause another wreck.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Truck & Moore Accessory Center closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is providing auto repair services and tires.

Primary Contact:	Jamres Moore (Owner)
Business Started:	N/A
Social:

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Licensing

Companies offering to perform automotive repair are required to be licensed with the California Bureau of Automotive Repair. For the most up-to-date information regarding license status, consumers may contact the Bureau of Automotive Repair by calling (800) 952-5210 or visiting their website at www.autorepair.ca.gov.

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

California law affords you certain rights when you have repairs made to your automobile. Repair shops are required to display a sign informing you of these rights. They include, for example, the right to a written repair estimate, to a detailed invoice of labor and parts, and to the return of any parts replaced, provided you request the return at the time you order the work and provided that your warranty does not require that the be returned to the manufacturer.

A repair service may not perform repairs beyond those listed in the estimate without your authorization. However, if they have to tear down a component to give you an estimate, you may have to pay for the labor to tear it down and reassemble it. You will know beforehand, though, what the charge for that will be. You should never sign a blank work order, and a reputable dealer will not ask you to.

For businesses outside of California, please check with the agency that regulates this industry.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Rhino Linings Of Augusta

Trucks & Moore

Websites:
There are no additional web sites.

Contacts:

Larry Moore (Owner)

Other Categories:

General Auto Repair Services

Addresses:

247 Bobby Jones Expy, Martinez, GA, 30907-3404

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