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U S Polymers, Inc.

309 inquiries |
Window and Cove Accessories Retail

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1057 South Vail Avenue
Montebello, CA 90640 | Get Directions

(323) 728-3023

http://www.uspolymersinc.com

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 1/24/2018 Leslie O.

100 Satisfied with this product!

Wow! What an AMAZING product! My husband and I chose to purchase the "Shutter Smart" shutters for our home and are 100 satisfied with the product. Not only are the shutters GORGEOUS but the quality is top notch! From our first encounter with the sales person we knew that we had made the right decision. Paul from "Blinds 4 Design" in Salinas, CA was our sales representative. He spent countless hours speaking to us about the product. From the quality of the materials being used, to answering questions about the installation process. Paul brought in samples for us to see, and discussed the differences and benefits of each one. This helped us to make an educated decision when deciding which shutters to purchase. I will be recommending this product to anyone and everyone I come in contact with. I want them to have the same experience that we did. Thank you to all who have been involved in making our home look so beautiful! Leslie Ochinang Soledad, CA

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against U S Polymers, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is providing the manufacture PVC compounds for the U.S market, including pipes, shutters, custom profiles and vinyl outdoor storage sheds and fences.

Primary Contact:	Jack Ohanesian (Vice President)
Business Started:	9/23/1983
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Licensing

California State Contractors License Board

Verified License

License Number: 866031
Status: Expired

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

DuraMax

U S P

Websites:
There are no additional web sites.

Contacts:

Toni Lopez (Accounting Manager)

Accounts Receivable

Viken Ohanesian (CEO/President)

Addresses:

5910 Bandini Blvd, Commerce, CA, 90040

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