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UC San Diego Health Koman Family Outpatient Pavilion

298 inquiries |
Medical Clinics

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9400 Campus Point Drive
La Jolla, CA 92037 | Get Directions

(858) 249-3800

https://health.ucsd.edu/specia...

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 2/25/2019 Benjamin D.

They do not treat pain. They refuse to listen to me.

First appointment was the beginning of October 2018. Dr. Lerman takes me off my pain medication that I was taking from Pacific Pain. This is after I had been weaned off due to ignorance of Previous doctor. They must have been afraid of not prescribing other patients illegally. Since there is no Law its merely a guideline that most doctors must prescribe illegal doses in their past because most are scared that instead of quitting they will play like there is some sort of Law, but there is not. I insist you all the president of CDC to verify. This is, at least , my 12th complaint to UCSD. UCSD and the more than 4 doctors refused to listen to me regarding weight loss, depression, anxiety and unable to move or function caused me to go to ER 8 times. I lost my job and had to give my emotional pet away. Even after that prescribed sugar pills Gabapentin-Nortriptyline. Remove the lie they treat chronic pain.and I want pain and suffering of a million dollars.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against UC San Diego Health Koman Family Outpatient Pavilion closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is a health clinic.

Primary Contact:	Management
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:

The Koman Family Outpatient Pavilion

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Other Categories:

Health Service

Physicians and Surgeons, Md

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