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Ultimate Auto

76 inquiries |
Used Car Dealers

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4740 Saint Barnabas Road
Temple Hills, MD 20748 | Get Directions

(301) 278-5155

http://www.myultimateauto.com

Company Rating

CCC

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 3/1/2021 Keith K.

I want them shut down for false advertisement PERIOD.

I just wanted to report to you that I went with my family I was under the impression that for $695 down drive off regardless of credit when I get there I already told them that I have 1500, I wanted to put down on a Pacific car, they said no matter what your credit situation is they will be able to drive away in the car I wanted, come to find out that was a complete lie, a big lie, and had me waiting for an hour. I looked at their reviews, I saw that they had helped a person with two repossessions and bankrupt on there report and had a bad cosigner on their credit, but they're telling me that my credit was too poor to get me into the car I was promised. I think they are a bunch of liars and hypocrites they need to be dealt with and shut them down for false advertisement. But, I went somewhere else and got me a 2017 Malibu, the same day and drove off the lot with no problem. I guess my credit wasn't that bad at all and I have a low monthly payments. Ultimate Auto needs to be shut down. I will not stop until the are shut down. I will have my attorney on them, ran my credit for nothing am p***** off.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Ultimate Auto closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is a used car dealership.

Primary Contact:	Customer Service
Business Started:	N/A
Social:

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Licensing

Companies selling vehicles must register with the Department of Motor Vehicles.

For the most up-to-date information regarding licensing status, consumers may contact the Department of Motor Vehicles, Licensing Section, by calling (800) 777-0133 or visiting their website at http://www.dmv.ca.gov/olinq2/welcome.do

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

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