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Unique Auto Import

50 inquiries |
Used Car Dealers

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17970 Fraley Blvd
Dumfries, VA 22026 | Get Directions

(703) 291-4188

http://www.uniqueautoimport.co...

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 6/27/2018 Freda T.

I would need $7,000 down and a co-signer. After I was told two weeks ago I was approved, the bank just needs to see my paystub.

Got approved two weeks ago for the Maximum 2017. When kept asking a price, they would never provide. I provided all the documents they requested. Then, they asked for $1,500.00 down, we agreed. But, they needed to see my first paycheck. The bank couldn't except my offer letter. So, I told them I would return on the 25th with my paystub. All week long, I have been receiving phone calls, asking was I coming. Today, I received a call from McGill, he asked me was I coming car was clean and gased up. And don't forget the $1,500 down payment. It took me two hours to get there. Then, I'm told, they don't accept the money by credit card. Also, I would need $7,000 down and a co-signer. After I was told two weeks ago I was approved, the bank just needs to see my paystub.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Unique Auto Import closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is a used car dealership

Primary Contact:
Business Started:	N/A
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Licensing

Companies selling vehicles must register with the Department of Motor Vehicles.

For the most up-to-date information regarding licensing status, consumers may contact the Department of Motor Vehicles, Licensing Section, by calling (800) 777-0133 or visiting their website at http://www.dmv.ca.gov/olinq2/welcome.do

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

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There are no additional DBAs.

Websites:
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