Universal Consumer Services ratings, reviews and complaints - Credit Repair Services - Advance Fee

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Universal Consumer Services closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is providing credit repair services for a fee in advance.

Primary Contact:	Brian Brittan
Business Started:	1/1/1996
Social:

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Licensing

California law requires that companies advertising or offering to improve your credit record, history, or rating must be registered with the Attorney General's Office as a Credit Services Organization and post a $100,000 bond.

To verify registration and bonding, contact the Office of the Attorney General by writing to; DOJ. Attn. Public Inquiry Unit, P.O. Box 944255, Sacramento, CA. 94244, by calling (916) 322-3360, faxing (916) 323-5341, or visit their website at www.oag.ca.gov.

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

Better Business Bureau reports are comprised of information we have obtained from consumer inquiries business owners customer complaints licensing and regulatory agencies. Reports cover a 36 month period. Our file for this company shows little or no activity over the past 36 months. Most statistical information and previous customer experience record for this company is considered to be outdated in accordance with our reporting standards. Our records indicate that mail has been returned all existing telephone numbers have been verified as disconnected. We believe this company may be out of business. If you have reason to believe the company is currently in operation under a new name or at a new location we will assist you with investigation of your claim if you provide us the information.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

V. I. P. Enterprises

VIP Enterprises

National Credit Company

Websites:
There are no additional web sites.

Contacts:

John McCabe (Contact)

Mark Ellis

Steve Shine (Salesman)

Gabrielle Ellis

Reputation Report

Universal Consumer Services

Complaints and Resolutions

Other Information