Universal General Construction ratings, reviews and complaints - General Building Contractors

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Universal General Construction closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Licensed General Contractor serving Orange County, CA. 25 years of experience in kitchen remodeling, bathroom renovations, home additions, and full home transformations.

Primary Contact:	Mario Sandoval (CEO/President/RMO)
Business Started:	8/21/2024
Social:

About Universal General Construction

Universal Remodeling is a full-service home remodeling company based in Westminster, California, serving homeowners throughout Orange County and surrounding areas. With over 25 years of experience in residential construction and remodeling, our team focuses on delivering functional, modern, and high-quality spaces tailored to each homeowner's needs.

Start Your Remodeling Project Today.
If you're ready to improve your home, Universal Remodeling is here to help. Contact us today to discuss your project and take the first step toward transforming your space.

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Licensing

California State Contractors License Board

Verified License

License Number: 1133404
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Universal Remodeling

Websites:
There are no additional web sites.

Contacts:

Faramarz Zia (Director)

Addresses:

3900 West 5th Street, Apt A15, Santa Ana, CA, 92703

Reputation Report

Universal General Construction

Complaints and Resolutions

Other Information