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Universal List

  126 inquiries |
Lead Sales

3860 Crenshaw Blvd #109
Los Angeles, CA 90008
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(877) 295-3800

Company Rating

BB

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Customer Reviews

based on 0 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

All complainants allege leads purchased are never delivered or only partial lead orders are received. Customers complain of difficulty contacting the company after monies have been paid. All complainants requested refunds.

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Complaint Closing Statistics

0 complaints against Universal List closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is providing mortgage leads.

Primary Contact:
Business Started: N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

This company sells leads to mortgage companies on an advance fee basis.

When considering the purchase of marketing leads for your business, keep in mind the quality of the leads you buy may vary a great deal . Usually leads are obtained from internet websites designed to look like informational websites for consumers concerning home buying or credit issues, such as refinancing to pay debts, or information on the advantages of home ownership. In some cases, comsumers may not even be aware they have become a potential sales lead, believing the contact information they left on a long forgotten website visit was for a free newsletter subscription., or other similar free offers.

Read and understand all terms and conditions outlined in your contract. If leads are advertised as "fresh" ask for an explanation of the term. Find out what assurances or guarantees you actually have that the leads are in fact exclusive or fresh. Find out if the date and time the lead was generated will be disclosed. Also find out how many other clients will be sold the same leads that you have purchased. Our experience with this industry has been that the marketing leads purchased sometimes fail to meet the specific quality meeds of the buyer. Most contracts make no guarantees of success rates. Contracts merely state that the buyer is paying for a specified number of potential customer contacts. Generally, there are no refund provisions.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
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Websites:
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Contacts:
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