Universal Medical Pharmaceutical Corporation ratings, reviews and complaints - Skin Care Products Retail

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Universal Medical Pharmaceutical Corporation closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

University Medical Pharmaceutical has created the most clinically advanced and most effective products for the body,hair and skin. We are continuously improving our products and are commited to satisfying our customers.

Primary Contact:	Pamela Ortiz (Director of Customer Service)
Business Started:	12/1/1993
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

Thoroughly research the offer on the website and take the time to read all materials submitted by a company regarding their refund and cancellation policies. Carefully listen to the sales presentations made by company personnel confirm any charges delivery time and refund/cancellation policies before ordering. Be sure to know the terms and conditions of your order if you accept a club offer. Orders placed by credit card may be disputed with some credit card issuers for up to 120 days if charges incurred are unauthorized or inaccurate. Immediately review your monthly statement carefully to protect yourself from unwanted purchases.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

University Medical Products

Websites:

http://www.acnefree.com

Contacts:

Reputation Report

Universal Medical Pharmaceutical Corporation

Complaints and Resolutions

Other Information