U.S. Jaclean, Inc. ratings, reviews and complaints - General Merchandise Wholesale

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against U.S. Jaclean, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

U.S. Jaclean, Inc is a family-owned wholesaler and specialty manufacturer that offers an assortment of health, beauty, fitness, home, auto, and massage products that are both innovative and functional.

Primary Contact:	Minoru Kogure (President)
Business Started:	7/21/1982
Social:

About U.S. Jaclean, Inc.

U.S. Jaclean, Inc. is a specialty manufacturer of products that foster personal health and well-being. Established in 1982, we offer an assortment of high-quality massagers and health products that are both innovative and functional. Our goal is to keep our merchandise and fitness equipment at reasonable prices, while delivering them in a timely and professional manner. We strive to provide products that help consumers improve their quality of life through natural, non-invasive methods.

OUR PRODUCTS

Our products are sold nationwide at gift shops, specialty stores, shopping malls, grocery stores, drugstores, and department stores. You can also purchase them through mail-order companies and Skymall magazine. Tourists can easily spot our products at airports, while any fitness-conscious consumer will find them at spa and massage centers across the country.

OUR LOCATION

Our main office and warehouse are located in the Southern California city of Gardena, fifteen miles south of downtown Los Angeles. We also have a branch office in Honolulu, Hawaii.

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Customer Service (Customer Service)

Myrtle Harrigan (Office Administrator)

Addresses:

6835 South Conway Road, Suite 300, Orlando, FL, 32812