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USA Gas Station

21 inquiries |
Gas and Oil Service Stations

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4930 Van Buren Blvd
Riverside, CA 92503 | Get Directions

(951) 352-0630

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 9/28/2018 Bridgit C.

I felt that that was rude and uncalled for because money is money and you're providing a service

I went to the gas station at about 8:35 p.m. on September 27th 2018 and there was not very much activity at the gas station. The clerk wasn't busy at all and I came in with $6.55 and silver change many quarters dimes and nickels mainly quarters and the clerk informed me that he had too many quarters and he would only take the dimes maybe some of the nickels. I felt that that was rude and uncalled for because money is money and you're providing a service and it's simply not acceptable to me that he would say he has too many quarters so he won't take and the form of paying for my gas. I feel that the company should treat their customers with more respect and that they should not prevent people from being able to purchase gasoline with change it's not fair

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against USA Gas Station closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is gas and oil service stations.

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Business Started:	N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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