USAJOBS ratings, reviews and complaints - Government - Auctions & Job Listing Services

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against USAJOBS closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is job lisitng services for government jobs.

Primary Contact:
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

This company advertises government jobs in the help wanted and other sections of newspapers. Since the firm is not affiliated with any government agency, does not hire anyone for government jobs, cannot guarantee employment or earnings, nor the availability of jobs, we consider its advertising practices to be deceptive and misleading.

Complaints about similar services allege: that the complainants received lists of possible sources of government jobs, or were told that they provided preparation services which would lead to a higher civil exam score, or that the company used an interview type process to mislead the complainant to believe that this was the first step in obtaining employment.

We suggest anyone interested in government employment look in the phone book under city, county, state and federal government and contact the agencies directly. Call the various offices to determine if the agency is hiring and where jobs are posted. For instance, Postal facilities list job openings in the main post office and at the branch where the job is open. The job postings list the time period for applying and the minimum job requirements. You may also visit www.usajobs.com to obtain list of available positions.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Reputation Report

USAJOBS

Complaints and Resolutions

Other Information