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USAVA Lending, LLC

3,517 inquiries |
Mortgage Services | Business Alert

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6450 North Swan Road Suite 110
Tucson, AZ 85718 | Get Directions

(888) 842-0490

http://www.usava.com

Please contact us for our business hours.

Company Rating

AAA

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Customer Reviews

based on 277 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 11/18/2021 Christopher M.

They are very friendly , courteous, and detailed orientated. Brad helped me make the process run smoothly and easy.

They help you with the different options that you can pursue. They also make the process very easy and help you ever step of the way, so that is runs smoothly. They process was quick and on time.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against USAVA Lending, LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

USA Home Loans specializes in VA, FHA, Conventional, USDA & Jumbo home financing. We are dedicated from start to finish to not only provide excellent customer service but to educate you on the process.

Primary Contact:	Maria Gutweiler (President)
Business Started:	9/12/2012
Social:

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Licensing

California Department of Business Oversight

Verified License

License Number: 60DBO-55279
Status: Active

This company may be required to be licensed or registered for the services they provide. To check the status of this company's Mortgage Broker and Loan Originator licenses or registrations please contact the Arizona Department of Financial Institutions at http://www.azdfi.gov or call (800)544-0708. This company's NMLS Loan Originator license number is 966439. Their Mortgage Broker license number is 0921703.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

Our files show disconnected phone numbers, returned mail or both. The company appears to be out of business. We cannot trace addresses of companies or principals. General information is available upon request which may assist you.

Industry Resources

Advertising Reviews

Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Processing Department

Mark Gutweiler (Operations )

Michelle Spivey (Executive Assistant)

Katarina Araiza (Executuve Assistant)

Other Categories:

Mortgage Loan Originators

Addresses:

3567 East Sunrise Drive, Suite 225, Tucson, AZ, 85718

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