V I P Motor Cars, Ltd. ratings, reviews and complaints - New Car Dealers

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Complaint Closing Statistics

0 complaints against V I P Motor Cars, Ltd. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

V I P Motor Cars, Ltd. sales new and certified pre-owned BMW automobiles. This facility also offers full service for maintenance and repairs, as well as a parts department.

Primary Contact:	Jim Harmon (Vice President)
Business Started:	1/1/1973
Social:

Interested in V I P Motor Cars, Ltd.?
Contact them directly!

Request Quote

Licensing

Companies selling vehicles must register with the Department of Motor Vehicles.

For the most up-to-date information regarding licensing status, consumers may contact the Department of Motor Vehicles, Licensing Section, by calling (800) 777-0133 or visiting their website at http://www.dmv.ca.gov/olinq2/welcome.do

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Palm Springs Infinity

Mercedes-Benz of Palm Springs

BMW of Palm Springs

B M W Of Palm Springs

Websites:

Contacts:

Cecelia Peroni (Secretary/Office Manager)

Greg Noll (Service & Parts Manager)

Brad Williams (Fleet & Internet Sales Manager)

Frank Hickingbotham (President)

Other Categories:

Used Car Dealers

Addresses:

3919 East Palm Canyon Drive, Palm Springs, CA, 92264-5233

4057 East Palm Canyon Drive, Palm Springs, CA, 92264-5233

Reputation Report

V I P Motor Cars, Ltd.

Complaints and Resolutions

Other Information