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Valley Cities Gonzales Fence, Inc

277 inquiries |
Fence Contractors

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1338 6th Street
Norco, CA 92860 | Get Directions

(951) 735-1145

http://www.valleycitiesfence.c...

Call us at: 1 (951) 735-1145

Company Rating

AAA

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Customer Reviews

based on 2 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 7/26/2013 Angie J.

Great Fence Company

Recently had Valley Cities Fence come out & give me a free quote for vinyl fencing. Was happy with the estimator & with the price quote. Went ahead and scheduled with them. At the end of the day I'm happy with my choice & my fence. Makes my property look better also. I'd recommend Valley Cities Fence to my family & friends.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Valley Cities Gonzales Fence, Inc closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Let Valley Cities/Gonzales Fence complete all of your fending needs including supplies and installation. We offer free estimates and provide chain link fencing, iron, wood, vinyl and kennels and corrals. We also carry stock in all types of fencing.

Primary Contact:	David Gonzales (Owner)
Business Started:	1/1/1986
Social:

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Licensing

California State Contractors License Board

Verified License

License Number: 575325
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Gonzales Fence

Valley Cities Fence

Websites:
There are no additional web sites.

Contacts:

Angela Gonzalez (Office Manager)

Rebecca Gonzales (Customer Service)

Addresses:

1338 Sixth Street, Norco, CA, 92860

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