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Valley Lodge

30 inquiries |
Motels

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2103 Susquehanna Trail
Selinsgrove, PA 17870-9110 | Get Directions

(570) 743-0800

http://valleylodgepa.com/main/...

Company Rating

BBB

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 9/13/2021 Jesus N.

Dirty rooms

Checked into room for 275 and was charged 344. My room door does not secure properly, bed bugs are disgusting. Carpet looks like mold build up and smelled very moldy. No water pressure at all. I can hear the mice crawling in the walls. The stoves were full of some type of live insects and flying bugs everywhere. They store there mattresses in a molded shed that are not even protected. I was asked to perform some maintenance duties to find out the owner was not going to pay me after conducting it all. Toilet is full of other tenants urine stains. Over all disgusting and I never saw anything like this. They charge 70 to 80 a night. They have also been condemned to live by the township . Complete remodel and new management. The also house violent sex offenders and they should advise new tenants.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Valley Lodge closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is a motel.

Primary Contact:	Jamil Chaundy (Owner)
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

June Smith (Manager)

Office Manager

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