Valley Paralegal & Attorney Service ratings, reviews and complaints - Paralegal Services

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

One complainant alleges the company requests additional fees after the paperwork has been filled out and filed with the court. This complaint remains unanswered.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Valley Paralegal & Attorney Service closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is providing paralegal services.

Primary Contact:	Marsha Gelruth (Owner)
Business Started:	12/1/1993
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

When considering any legal service, check the attorney's license with your State Bar Association. A paralegal does not represent clients, nor can they legally select forms to complete. The function of a paralegal is to prepare paperwork and perform other duties mandated by and under the supervision of an attorney. Paralegals are required to register as a legal document assistant with the County Recorder's office. To verify registration call the County Recorder's office where the company does business.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Valley Divorce & Bankruptcy Center

Websites:
There are no additional web sites.

Contacts:

Lucille Gelruth

Addresses:

19425 B Soledad Canyon Road Suite 191, Canyon Country, CA, 91351

Reputation Report

Valley Paralegal & Attorney Service

Complaints and Resolutions

Other Information