Valley Sewer Maintenance, LLC ratings, reviews and complaints - Sanitation Consultants

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Valley Sewer Maintenance, LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Valley Sewer Maintenance, LLC is a professional sewer and drain maintenance across the South Bay and Peninsula. Owner-operated.

Primary Contact:	Richard Valley (RMM)
Business Started:	2/23/2026
Social:

About Valley Sewer Maintenance, LLC

Valley Sewer Maintenance provides the full spectrum of wastewater infrastructure services: hydro-jetting, drain cleaning, root removal, CCTV inspection coded to NASSCO PACP standards, sewer and storm line locating and markout, hydroexcavation and potholing, lift station cleaning, and emergency stoppage response (SSO mitigation). The team is also fully equipped to deliver traffic control for any project requiring lane closures or street-side operations — a capability that sets VSM apart from single-trade contractors.

We serve the South Bay and Peninsula — from San Francisco down through Redwood City, Palo Alto, and San Jose to Cupertino and beyond.

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Licensing

California State Contractors License Board

Verified License

License Number: 1161078
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Reputation Report

Valley Sewer Maintenance, LLC

Complaints and Resolutions

Other Information