Find a reputable business?

Reputation Report

VaultRunner Inc

126 inquiries |
Gold, Silver, and Platinum Dealers

File Complaint

16192 Coastal Highway
Lewes, DE 19958 | Get Directions

(650) 334-1178

http://www.vaultrunner.com

We are available via phone and email Monday – Saturday 8 AM – 7 PM PST

Company Rating

View Rating Explanation

Customer Reviews

based on 2 reviews.

Write Review

View Customer Reviews

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 6/21/2018 Norman C.

Vault Runner is just an all around good company to deal with.

I have to say I have dealt with a number of gold company's and Vault Runner is the best of them. They have the best information, best price, absolutely free delivery and the best service. I would highly recommend them because they have a very fair and smooth operation. Vault Runner is just an all around good company to deal with.

View All Reviews

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Complaint Closing Statistics

0 complaints against VaultRunner Inc closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Turn Your Bitcoin to Gold! VaultRunner is the #1 online precious metals retailer and specializes in the physical delivery of Gold, Platinum, and Palladium.

Primary Contact:	Carl Lacey (President)
Business Started:	8/24/2017
Social:

Interested in VaultRunner Inc?
Contact them directly!

Request Quote

Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Support

Addresses:

13331 Moorpark Street, Unit 330, Sherman Oaks, CA, 91423

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile