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Victor Valley's Smog Service & Repair

244 inquiries |
Automobile Smog Services

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15025 Palmdale Road, Suite B
Victorville, CA 92392 | Get Directions

(760) 241-7285

http://www.smogservicespeciali...

Monday - Friday: 8:30 am - 5:00 pm
Saturday: 9:00 am - 2:00 pm
Sunday: Closed

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 7/24/2014 Tashika F.

Awesome Shop

I Love this shop, they were kind and very helpful, they helped me understand what needed to be fixed on my car and even showed me on my car, and being a woman I don't really understand all the auto repair stuff, so this was really wonderful!! I brought my car in on a tow truck because it wouldn't start, in about 3 hours I was on my way and haven't had any problems since!! They were reasonably priced too..I will always bring my cars here!! I'm going to tell all my friends and family!!!I highly recommend !!!

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Victor Valley's Smog Service & Repair closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Victor Valley's Smog Service & Repair has been servicing the Victorville area for over 32 years and specializes in automotive repair and services, smog testing and repair and is a Certified Gold Shield Station.

Primary Contact:	Gene Kardos (Owner)
Business Started:	4/1/2004
Social:

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Licensing

California Bureau of Automotive Repair

Verified License

License Number: 233371
Status: Valid

Companies offering to perform automotive repair are required to be licensed with the California Bureau of Automotive Repair. For the most up-to-date information regarding license status, consumers may contact the Bureau of Automotive Repair by calling (800) 952-5210 or visiting their website at www.autorepair.ca.gov.

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Victor Valley Smog Service & Repair

Victor Valleys Smog Service & Repair

GDS & S, Inc.

Websites:
There are no additional web sites.

Contacts:

Deborah Kardos (Vice President)

First Name:

Last Name:

Email Address:

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