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Reputation Report

VidaXL LLC

  301 inquiries |
Scam |   Business Alert

12200 Arrow Route
Rancho Cucamonga, CA 91739
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(855) 625-8403

http://www.vidaxl.com

Company Rating

F

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 4/13/2021

total scam

This company sells very cheaply-made defective flimsy products that are so inadequately packaged they are guaranteed to arrive broken. Not only that but the pictures they use are deceptive and almost certainly altered. When you want to return the item, of course they do everything to refuse. They just wont let you return it. WHAT A SCAM! AVOID vidaXL !

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against VidaXL LLC closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is an international online retailer

Primary Contact: Gerjan den Hartog (Manager)
Business Started: N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

This company appears to be operating an employment scam. Individuals report that VidaXL offers employment opportunities paying $1500 monthly to process PayPal payments for items sold by the company on auction sites. Participants allege after setting up PayPal accounts in their own name, they are sent invoice information to fill out and submit to customers via PayPal. Customers then send their payments to the Participant that VidaXL "hires" and the participant mails the funds to VidaXL's representative. Participants allege that after funds are mailed to VidaXL, the customer does not receive their items and when they initiate a dispute with PayPal, it is the recipient that is charged for the loss. VidaXL is not included in the dispute as their information is not used in the payment transaction.

Initial job offers from VidaXL are for respondents to editing documents for the company for earnings of $40-$50 daily with pay being issued after a month via PayPal. When the month is over, they claim that their document editing position is temporarily suspended due to changes to the company's procedures. To obtain pay for the work done editing documents, participants are coerced to take on the new position processing Paypal payments.

Beware that this is a scam. Similar to other employment scams, VidaXL is not offering employment. Instead they are recruiting individuals under the guise of employment to defraud consumers who purchase items on auction sites like eBay. One complainant who unwittingly became involved in the scheme was defrauded out of $5800. She responded to the job offer as a document editor and then accepted the PayPal payment processor position. VidaXL allegedly sold a $5800 Hermes Black Birkin Bag on ebay to a customer and had the complainant invoice the customer. Once the customer paid the complainant through PayPal, the complainant followed directions and mailed the money to VidaXL rep Max Quincy. VidaXL never sent the bag and the complainant was left to appeal PayPal's decision. You can read the details of the complaint by clicking on the Complaint portion of this report.

The company does not appear to be operating in the US, although they have a California and Delaware Corporation filing. They claim to be a European company trying to develop a market in North America. There appears to be information tying the company to Russia.

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Additional Info

DBAs:
There are no additional DBAs.

Websites:

Contacts:

Max Quincy
Andie Castle
Danial Choy

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