462 inquiries | New Motorcycle Parts and Supplies Retail
(866) 516-7344
http://www.vikingbags.com
Company Rating
AAA
Customer Reviews
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Complaint Experience
N/A
Membership Information
This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.
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BCA's Summary and Analysis:
Some complainants allege the company website does not clearly disclose pricing information. Other customers complain the company fails to exchange items or issue credits or refunds for returned items.~~The company has responded to a few complaints by disputing the customer's allegations or providing explanations . One complaint response was inadequate and failed to address the customer's allegations.
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Company Info
The company's business is providing motorcycle luggage and saddle bags at retail.
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Licensing
We know of no licensing or registration requirement for companies engaged in this company's stated type of business.
BCA has no information regarding government actions at this time.
The Federal Trade Commission's Mail Order Rule protects consumers who shop by mail. According to this regulation the company must ship your order when promised. If the company doesn't specify a shipping time it must send the merchandise within 30 days. If there will be a delay the company must give you the option to either agree to the delay or cancel the order. ~~If you decide to cancel your pre-paid order the seller must mail your refund within seven business days of receiving your notice of cancellation. If you charged your purchase the seller must adjust your account within one billing cycle.
We know of no other matter or practice relating to this company that may assist you in your consideration of this company.
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