Vintage Design LLC ratings, reviews and complaints - Flooring Contractors

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Vintage Design LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Vintage Design LLC is a full - service desgin center & flooring subcontractor, licensed with the California Contractors State Licensing Board.

Primary Contact:	Matt Munson (EVP Finance & Management)
Business Started:	11/24/1986
Social:

About Vintage Design LLC

Vintage Deisgn is a family owned and operated full-service design center and flooring/counter subcontractor that has been successfully servicing homebuilders and homebuyers throughout Southern California for over twenty five years. Since 1986, Vintage Design has earned a reputation in the industry and with the public for its integrity, fairness, and unsurpassed ability to deliver the products and services necessary to turn a house into a home. The end result is a personalized home that complements the individual style of each and every homebuyer – a home they will delight in for years to come.

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Licensing

California State Contractors License Board

Verified License

License Number: 1055972
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Vintage Flooring Design

Vintage Design

Websites:
There are no additional web sites.

Contacts:

Terry Russell

Thomas G. Buckley (RMO)