Vision One Mortgage, Inc. ratings, reviews and complaints - Mortgage Services

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Vision One Mortgage, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

We are a direct lender offering several lending options. Some of the loans we service are Jumbo, Conventional, FHA, Refinance, DU Refi Plus, & HARP 2. We offer competitive pricing, exceptional service and fast closing times.

Primary Contact:	Leon Sateor (Owner)
Business Started:	3/28/2006
Social:

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Licensing

California Department of Real Estate

Verified License

License Number: 01522925
Status: Licensed

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Janet dePerry

Contact

Customer Service

Dawn Michelle O'Connor (Broker)

Tonya Griffin

Addresses:

13821 Newport Avenue #100, Tustin, CA, 92780

18881 Von Karman, Suite 900, Irvine, CA, 92612

19732 Macarthur Blvd, #125, Irvine, CA, 92612

Reputation Report

Vision One Mortgage, Inc.

Complaints and Resolutions

Other Information