Volkman Heating and Air ratings, reviews and complaints - Air Conditioning & Heating Contractors

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Volkman Heating and Air closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Volkman Heating and Air is a professional, licensed, HVAC Contractor in Rohnert Park, CA. Please contact the business for a full list of services.

Primary Contact:	Randy Volkman (Owner)
Business Started:	3/20/2023
Social:

About Volkman Heating and Air

Randy Volkman is the owner and operator of Volkman Heating and Air specializing in mini-splits as a Diamond Certified distributor for Mitsubishi. A locally licensed, bonded, and insured HVAC contractor servicing the Marin and Sonoma Counties. Volkman Heating and Air is a small local family run business happy to provide excellent customer service to our community.

We handle all heating systems, makes, and models to ensure fast reliable services at competitive rates every time.
Call or Text to schedule an appointment for a FREE estimate.

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Licensing

California State Contractors License Board

Verified License

License Number: 1102705
Status: Active

Companies offering to provide construction services which total $500 or more are required to obtain licensing and a bond with the Contractors State License Board. We suggest that you verify licensing with the California Contractor's State License Board (CSLB). For the most up to date information on license status you may call the Board at 1-800-321-CSLB, or visit their website at www.cslb.ca.gov.

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:
There are no additional DBAs.

Websites:
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Contacts:
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Reputation Report

Volkman Heating and Air

Complaints and Resolutions

Other Information