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VSupport LP

1,450 inquiries |
Internet Services | Business Alert

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2016-30 West Rosecrans Avenue
Gardena, CA 90249 | Get Directions

(855) 803-4636

http://www.itassists.com

Company Rating

AAA

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Customer Reviews

based on 8 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 5/25/2016 Brian P.

Great service.

I have had a subscription with this company for just over a year and I can honestly say that I have had nothing but great service from them. I have contacted them about 4 times and each time they have responded quickly and fixed my issues. I personally recommend them, but that is up to each individual to make up their own minds about this company. At this point, I would renew my subscription.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against VSupport LP closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

No matter where you are or what time it is, the qualified team from VSupport is engaged in providing quality tech support for your computers needs.

Primary Contact:	Customer Service
Business Started:	10/3/2011
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

Our files show disconnected phone numbers, returned mail or both. The company appears to be out of business. We cannot trace addresses of companies or principals. General information is available upon request which may assist you.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

V Support LLC

VSupport

Mittle Management LLC

Websites:

Contacts:

Karan Agrawal (Director IT)

First Name:

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