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Wake Mart - Exxon

94 inquiries |
Gas and Oil Service Stations

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4100 Cherry Street
Winston Salem, NC 27105 | Get Directions

(336) 759-0088

https://www.exxon.com/en/find-...

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 7/6/2021 Henry J.

I was demanded by the cashier that I need to put money in his hand.

I was demanded by the cashier that I need to put money in his hand instead of lying it on the counter. I shouldn't be forced to touch no ones hand especially with all these viruses going around and he operating a store that sells hot food. With no gloves or nothing. But I'm suppose to touch his hand. I don't think so. Then he gonna blow up at me like I'm being disrespectful for not putting money in his hand. I don't have to touch no ones hand if I don't want to. Where does this guy get a right to do that to customers. Get him out the store. Because with an attitude like that. If he do it to the wrong person in Winston-Salem. Thing could c get very ugly in that little store. They need to learn how to talk to people. You can't make me touch your hand. Especially in the pandemic

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Wake Mart - Exxon closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is gas station with convenience store.

Primary Contact:	Owner
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Other Categories:

Convenience Stores

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