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Wal-Mart

29 inquiries |
Department Stores

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9451 Dunkirk Ln N
Maple Grove, MN 55311-5492 | Get Directions

(763) 420-3500

Company Rating

BBB

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 11/18/2019 Shayne V.

Today me and some family members we shopping in your Maple Grove store today, we asked one of your employees to help us find a food item. He did no problem & very nice. The problem occurred as he was walking in front of us, his pants slid down half way past his NASTY A**?? me and a family member looked at each other and felt sick to our stomachs. He pulled them up as I said " what the hell! However he didn't fix them as they came right back down event though he had a belt on??? I love shopping at your location and I know you have wonderful customer service there. However, I am sure you can train your employees to at least act like they have common sense during working hours. I can go in your other owned store across the street to (SAM'S CLUB) or Target and NEVER see their employees at that uneducated.. you should see the other customers faces, NO ONE should have to see that nasty crap in a business. It's bad enough see stupid on the streets.. Myself & my family really does not want to stop going to your stores. But between Target stores, Sam's Club & Amazon these are all we need.. Please educate your employees on the dress code and educate them on knowing where and whom started the look. It was a prisoner's signature! It was to let other male inmates know they were taken or available!

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Wal-Mart closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's nature of business is Department Stores

Primary Contact:	Stephanie Barton (Manager)
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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